get calls answered: centralized registry for better call completion
Major brands and consumer businesses rely on voice calls for sales as well as customer service, engagement and retention. As robocall volumes have increased, the ability for outbound contact (call) centers to reach customers with legitimate calls has been significantly hampered. As a result of illegal and unwanted robocalls, 71% of consumers say they stopped answering their phone completely, and 58% said they only answer calls they recognize. Unanswered calls mean important alerts, reminders, offers and notifications go undelivered…ultimately depriving your company from essential customer engagement.
If you want a better way to navigate robocall mitigation efforts and improve your call completion rates, you need a trusted partner that can cost-effectively verify your entity and telephone numbers with major voice service providers for better call treatment. With Registered Caller™, you get just that.
an industry-led solution you can trust
Registered Caller™ is an industry-led solution developed with input from major voice service providers and other leaders in the voice service industry. Registered Caller is a collaborative initiative facilitated by CTIA and iconectiv. With our streamlined process, you can register your numbers simultaneously across major voice service providers – saving you time and resources. Once registered, voice service providers can more easily identify and label legitimate calls and improve your call centers’ performance by getting your calls through and answered more frequently.
More trusted communications
Maximize call answer rates
Verify legitimate callers
Verizon, Metaswitch Trial
driving consumer confidence
See how TruReach Intel helps brands connect and engage consumers with trust, by combatting illegal robocalling and spoofing and protecting messaging revenue by ensuring it is delivered along a trusted path.