be part of the team
A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills and experience are our most valued assets. We offer a competitive and comprehensive package that includes competitive base and incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training. In addition to our full-time positions, we offer internships for students through our Intern University program and internships for professionals returning to the workforce through our affiliation with the Path Forward organization.
Learn more about life at iconectiv.
We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Applicants have rights under Federal Employment Laws (FMLA, EEO, EPPA)
accommodations for applicants with disabilities
iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at +1 732-699-4414.
Open Positions
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NOC Supervisor
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Responsibilities:
Reporting to the Director of Network Operations/Data Center Logistics, this position is responsible for the day-to-day operation of the 24X7 iconectiv LNPA Network Operations Center (NOC) tier 1 functions. This position will lead the LNPA NOC team in their daily responsibilities for monitoring, initial troubleshooting and escalation and work closely with the Help Desk, and Tier 2 support teams. Must possess strong written and verbal communication skills. Must be able to multitask and have excellent analytical and problem-solving skills and interface all levels of management. Need to work flexible hours and must be available for 24X7 escalation.
Responsibilities:
Your role as LNPA NOC Supervisor will be responsible for managing the day-to-day Network Operations Center (NOC) tier 1 functions. This includes supervising and assisting with the oversight, scheduling, coordinating daily workload for engineers, and assisting in the escalation on of monitoring incidents. The NOC Supervisor is also responsible for providing performance metrics and needed on a daily/weekly/monthly basis. Responsible for alarm applications and infrastructure you will assist with the ensuring that all engineers adhere to the time constraints and potential SLA breach, monitor all application functionality, and infrastructure tools utilized by the monitoring team.
As a crucial member of the Operations team, the NOC Supervisor you will have the following responsibilities:- Must be available to support the needs of the business on-call 24x7, as required.
- Ensure that all environments remain healthy and are managed to Industry Best Practices and Standards.
- Provide support as needed for as a point of technical contact for tier 1 NOC engineers.
- Manage reviews of the alarm registry for accuracy and review/submit updates per process.
- Engineer, implement and oversee platform equipment expansions and upgrades.
- Ensure NOC engineers are following all technical Methods and Procedures, following all operational processes.
- Manage NOC change validations as required with creating, testing, and validating change output. Perform testing and training sessions are required.
Required Qualifications:
- Must possess exceptional time management and organizational skills.
- Must have exceptional customer service skills.
- Must possess exceptional communication and customer service skills.
- Must have strong problem-solving skills.
- Must always maintain a professional demeanor.
- Minimum 5 years’ relevant working experience as a team leader in technical and data center operations.
- Minimum 5 years’ experience with monitoring VMware, Linux and/or Solaris system administration tier 1 responsibilities.
- Minimum 5 years’ experience with general Networking and Cybersecurity principles and monitoring best practices.
- Minimum 5 years’ operations center experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution, and escalation processes.
- Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
- Proficiency with Microsoft Office Applications Suite and SharePoint.
- Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
- Familiarity with ITIL standards, Number Portability, Telecommunications is required.
- Bachelor’s degree in technology related field – MIS, Computer Science, Networking, EE, or ME or 5+ years in a supervisor or manager in lieu of a degree.
- US Citizenship required
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IT Security, Application & Sys Testing Analyst
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Responsibilities:
The Information Security, Application and System Testing Analyst will be responsible for maintaining a fully mature enterprise-wide IT Application and System Security Testing program. This role is challenged with the responsibility of identifying and safeguarding applications, systems, and emerging technologies while applying information security best practices. In addition, this role will be responsible for enhancing a robust cyber security Software Development Lifecycle (SDLC). This position will also have operational responsibility in the disciplines of: vulnerability management; incident response; malware analysis; audit and compliance schedules; security best practices to large database and high-transaction software systems in the Telecommunications space; advancing the program development of key risk and performance indicators with documented metrics.
Some essential functions of the role include, but are not limited to the following:
- Work with sensitive and confidential information while maintaining the highest level of confidentiality, professionalism, and ethics
- Maintain documented procedures and follow industry best practices for conducting application, system, and malware testing
- Contribute to helping others learn industry security tradecraft
- Perform application and system vulnerability assessments across the enterprise
- Monitor overall IT Security Operations effectiveness
- Assist with incident response and potential breach activities, on a 24x7 schedule, if necessary
- Perform code reviews across a variety of programming languages and business units
- Performing assessments of System Development Life Cycle (SDLC) processes
- Developing test scripts and procedures to support the program’s tactical and strategic initiatives
- Other security-related projects that may be assigned according to skills
Required Qualifications:
Candidates for this role must have direct experience with the following:
- Minimum of 2+ years work experience in application security
- Minimum education requirement of B.S. degree in Computer Science or equivalent work experience
- Strong ethics and understanding of ethics in business and information security
- Experience performing code reviews
- Experience in or strong understanding of software development / writing coding
- Experience remediating vulnerabilities with business partners
- Knowledge of OWASP tools and methodologies
- Understanding of Java, C# and other web programming languages
- Understanding of scripting languages such as: Python, Go, AngularJS
- Knowledge of secure system configurations for both Windows and Linux platforms
- Knowledge of how to secure and configure Webserver Technologies such as Apache, IIS, Tomcat etc.
- Ability to complete tasks and deliver professionally written and oral reports to clients at all levels of the organization
- Possess current security certifications (e.g., CSSLP, CASS, OSWE)
- Participate and contribute to enterprise security breach response activities; 24x7 schedule, if necessary
- Collaborate with both internal and external partners to develop and update Security Operations standards, procedures, guidelines, and best practices
- Developing and reporting of key information, metrics, security performance, and driving enterprise processes
- Excellent communication, collaboration, and strong project management skills
- The ability to obtain a government clearance, if needed
- US Citizenship required
Additional Skills:
- Experience working with malware and applying reverse engineering techniques
- Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP WebInspect, Acunetix, Burp Suite Pro, amongst others)
- Experience with creating scripts (e.g., PowerShell, Pearl, Python, Go)
- Experience with application and system analysis tools (e.g., HP Fortify, Checkmarx, BlackDuck)
- Experience with high level programming languages (e.g., Java, C, C++, .NET (C#, VB))
- Experience with web application development (e.g., ASP.NET, ASP, PHP, J2EE, JSP)
- Understanding of container and automation technologies such as Jenkins, Puppet, Chef, Docker, Kubernetes etc.
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Full Stack Front -End Developer
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Responsibilities:
Looking for a qualified software developer who will be responsible for building product enhancements and solutions to meet customer and product roadmap requirements. Develop and implement UI and backend components in function-based architecture including web services.
Required Qualifications:
Ability to perform software development functions along with demonstrated experience of delivering software systems on aggressive schedules and changing priorities with quality and on schedule.
- 10+ years of experience in building scalable Web applications using broad web technologies such as: HTML5/CSS/Bootstrap, HTML Frames, JavaScript libraries like jQuery, Java Servlets, JSP and frameworks preferably Angular framework (12.x and up)
- Programming experience in Java and open standard file formats such as JSON and XML
- Knowledge in working with RDBMS like Oracle or MySQL.
- Familiarity with secure design, coding & browser debugging
- An inherent curiosity and a willingness to learn on your own
- Ability to design/develop screens without specific design requirement
- Ability to work independently with minimal supervision
- BS/MS degree in Computer Science, Engineering, or a related subject or equivalent experience
- Required two days in the Bridgewater, NJ office
**Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person**
Desired Qualifications:
- Familiarity with PHP, C, Python, Tomcat, Shell programming languages
- Excellent written and verbal communication skills to be able to explain problems and solutions concisely and clearly
- Experience working in Waterfall and Agile environment with changing priorities and tight schedules, utilizing ALM tools (Helix, JIRA) and familiarity with DevOps principles and tools (Jenkins, Git)
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Test Environment Lead
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Responsibilities:
iconectiv is seeking a Test Environment Lead for the TruNumber Gateway application. The Gateway is used to support managing the porting of telephone numbers between telecom carriers. You will be responsible for designing, implementing, and maintaining the test environment infrastructure to support the development and test teams with automated test solutions.
- Work with an Agile team dedicated to delivering best-in-class test cases and automation scripts.
- Install and configure injectors and simulators used by the Gateway application to support test automation.
- Define and implement the test automation strategy, support other testers in their testing activities, create automated test cases and perform automated and/or manual testing as needed.
- Collaborate with System Engineering, Software Development, DevOps, and Program Management in all aspects of the development lifecycle.
- Collaborate with Customer Support to analyze, reproduce and resolve production issues.
Requirements:
- 5+ years of work experience as an automated Software Test Engineer is required.
- Demonstrated ability to lead a team of test engineers.
- Knowledge and experience in the following languages and technologies:
- RHEL
- Python, BASH, KSH
- SOAP, RESTful services
- Web based application
- JMeter for performance testing
- Oracle, MySQL, MongoDB
- SSL certificate management
- MS Office 365
- Skilled with a variety of testing tools and techniques for front-end and back-end test automation - preferably Robot Framework.
- Experience with Agile methodology and familiarity with Helix application lifecycle management is an advantage.
- Ability to communicate and collaborate cross-functionally and work well in a team-oriented environment.
- Strong written and verbal communications skills.
- B.S. in Computer Science or related discipline.
- US Citizenship Required
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Test Automation Engineer
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Responsibilities:
Test automation engineer responsible for developing test automation suite using Selenium WebDriver and Robot framework in Python.
Requirements:
- 4+ years of experience in web (single and multi page applications) and backend/API testing and automation
- 2 years (or more) of experience in test automation using Selenium WebDriver and Robot framework in Python
- Experience in test environment setup, test case design and development, execution, analysis, coverage, and reporting
- Experience in Python coding
- Experience in developing test fixtures using HTML/CSS / JavaScript
- Experience in SQL and databases (MySQL or Oracle)
- Experience with Linux (RedHat Linux) and Windows OS and scripting
Additional Skills:
- Solid understanding of Jenkins automation/ CI/CD
- Solid SDLC knowledge
- Experience working in Agile environment with tight schedules
- US Citizenship required